Claims

General Damage Claims

To file a claim against the City, you must submit a letter in writing that includes the following information:

  • Date and time of the incident
  • Description of damage
  • Provide the exact location (name of street and closest house / business number)
  • Reason for your claim and how the incident occurred
  • Submit any estimates / paid invoices with your letter
  • Whether or not you have contacted the Police, Public Works, or another appropriate department
  • Your name, address, and telephone number


 Note: Your letter must have an original signature (no copies or faxes are accepted).

 To Submit Your Claim, please mail or hand-deliver your letter and documents to:

City Clerk
City of Bristol
111 N. Main St.
Bristol, CT 06010

Mail Box Claim Procedures

If your mailbox was damaged by a City truck, call the Public Works Department at (860) 584-6125 and ask to be placed on a repair list. When weather permitting, a standard post and galvanized mailbox will be installed.

If you prefer to repair/replace your damaged mailbox and/or post, a claim needs to be filed against the City by submitting a letter in writing which includes the following information:

  • Date and time of the incident (if unknown - date and time noticed and why you believe the City is responsible for the damage)
  • Provide the exact location
  • Whether or not you have contacted the Public Works Department regarding the problem
  • Your name, address, and telephone number

Note: Your letter must have an original signature (no copies are accepted).

Please mail or hand-deliver your letter and documents to the City Clerk's Office (see address above). Your claim will be addressed by the Director of Public Works and in some cases the Public Works Board.