Claims

General Damage Claims

To file a claim against the City, you must submit a letter in writing that includes the following information:

  • Date and time of the incident
  • Description of damage
  • Provide the exact location (name of street and closest house / business number)
  • Reason for your claim and how the incident occurred
  • Submit any estimates / paid invoices with your letter
  • Whether or not you have contacted the Police, Public Works, or another appropriate department
  • Your name, address, and telephone number


 Note: Your letter must have an original signature (no copies or faxes are accepted).

 To Submit Your Claim, please mail or hand-deliver your letter and documents to:

City Clerk
City of Bristol
111 N. Main St.
Bristol, CT 06010

Mail Box Claim Procedures

If your mailbox was damaged by a City truck, call the Public Works Department at (860) 584-6125 and ask to be placed on a repair list. When weather permitting, a standard post and galvanized mailbox will be installed.

If you prefer to repair/replace your damaged mailbox and/or post, a claim needs to be filed against the City by submitting a letter in writing which includes the following information:

  • Date and time of the incident (if unknown - date and time noticed and why you believe the City if responsible for the damage)
  • Provide the exact location
  • Whether or not you have contacted the Public Works Department regarding the problem
  • Your name, address, and telephone number

Note: Your letter must have an original signature (no copies are accepted).

 Please mail or hand-deliver your letter and documents to the City Clerk's Office (see address above). Your claim will be addressed by the Miscellaneous Matters Committee of the Public Works Board.